Refund Policy
OUR REFUND POLICY
At Pretty Girl Hustle Boutique & Event Space, we take pride in providing high-quality products and excellent customer service. Please review our policy carefully before making your purchase.
All Sales Are Final
All purchases made online or in-store are final sale. We do not offer refunds, exchanges, or store credit once an order has been placed and fulfilled.
Exceptions – Our Error
Refunds or replacements will only be issued if:
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You received the wrong item,
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Your item arrived damaged or defective, or
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There was an error made by Pretty Girl Hustle during order processing or shipping.
If one of the above applies, please contact us within 7 business days of receiving your order at prettygirlhustleher@gmail.com.
Include your order number, a description of the issue, and clear photos of the product and packaging.
Once verified, we will gladly replace the item or issue a refund to your original payment method.
Non-Returnable Items
Due to the nature of our products, we cannot accept returns on:
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Cosmetics, body oils, and lip gloss
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Candles or home fragrance products
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Apparel or accessories worn or used
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Custom or personalized items
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Event tickets, vendor fees, or deposits