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Refund Policy

OUR REFUND POLICY

At Pretty Girl Hustle Boutique & Event Space, we take pride in providing high-quality products and excellent customer service. Please review our policy carefully before making your purchase.

All Sales Are Final

All purchases made online or in-store are final sale. We do not offer refunds, exchanges, or store credit once an order has been placed and fulfilled.

Exceptions – Our Error

Refunds or replacements will only be issued if:

  • You received the wrong item,

  • Your item arrived damaged or defective, or

  • There was an error made by Pretty Girl Hustle during order processing or shipping.

If one of the above applies, please contact us within 7 business days of receiving your order at prettygirlhustleher@gmail.com.
Include your order number, a description of the issue, and clear photos of the product and packaging.

Once verified, we will gladly replace the item or issue a refund to your original payment method.

Non-Returnable Items

Due to the nature of our products, we cannot accept returns on:

  • Cosmetics, body oils, and lip gloss

  • Candles or home fragrance products

  • Apparel or accessories worn or used

  • Custom or personalized items

  • Event tickets, vendor fees, or deposits

 

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